Mercury’s management team consists of a diverse group of fleet management industry experts, many of them well known for their frequent speaking engagements and participation at industry events.
Paul Lauria, President
Paul Lauria is a co-founder of Mercury Associates and is the firm’s President. His areas of expertise include alternative financing approaches, fleet management best practices, cost charge-back methodologies, and fleet rightsizing. Over his 30-year consulting career, Mr. Lauria has worked with a wide array of organizations in the public and private sectors touching on virtually every facet of fleet management and operation. He has conducted presentations and workshops on fleet management best practices for almost 50 organizations in 19 countries around the world; directed research studies for entities such as the RAND Corporation and the Transportation Research Board of the National Academies; and served as an expert witness in several class-action lawsuits and arbitration cases. He also has authored articles for a large number of transportation and fleet industry journals.
Prior to co-founding Mercury in 2002, Mr. Lauria held positions as the Vice President and Director of Fleet Management Consulting Services for Maximus, Inc.; Senior Manager in the National Transportation Consulting Group of Ernst & Young; and a transportation analyst with the North Carolina Department of Transportation and Durham (NC) Transit. Mr. Lauria earned his MRP in Transportation, University of North Carolina at Chapel Hill, NC.
Contact Paul at firstname.lastname@example.org
Brad Kelley, Senior Vice President and Chief Information Officer
Brad Kelley is a co-founder of Mercury Associates and is a senior vice president and the firm’s Chief Information Officer. He is the director of Mercury’s Houston, TX-based application hosting and information technology consulting services. Mr. Kelley has more than 20 years of fleet management experience. Prior to co-founding Mercury, he was a manager at Maximus, Inc. and was Assistant Director of the Fleet Management Department of Sarasota County, FL.
Mr. Kelley provides Mercury clients with a wide range of information technology programs and services, including the implementation of stand-alone and web-based fleet management information systems; assessments of the performance and use of existing fleet systems; the implementation of platform and network upgrades; the conduct of fit-gap analyses of commercial off-the-shelf ERP systems; and the design and development of specialized analytical and management reporting tools for fleet managers. His varied background in information technology, consulting, and fleet management provides the perfect foundation for Mercury’s technology and cloud-based endeavors. Mr. Kelley has a MPA from Southern Illinois University, 1995.
Contact Brad at email@example.com
Janis Christensen, Senior Manager
Janis Christensen is a senior manager for Mercury Associates and has more than 30 years’ experience providing consulting services to a wide array of fleet organizations and working in the private sector as a fleet manager. Ms. Christensen directs Mercury’s corporate consulting projects and leads the company’s marketing, online, and social media endeavors. Before joining Mercury in 2006, she spent eight years running Christensen & Day Group, a fleet consulting firm, and 15 years as a fleet manager at TRW, where she managed a fleet of 1,700 vehicles. In this role, Ms. Christensen was responsible for all aspects of fleet management as well as managing the company’s alternative transportation and telecommuting programs.
Ms. Christensen has conducted presentations and workshops for thousands of industry professionals for a variety of prominent industry and professional associations, has authored dozens of articles, and has written several published policies and procedures manuals. Her driver’s agreement template, designed in 1984, has helped hundreds of fleet managers implement comprehensive change in the management of individuals authorized to operate company vehicles. She is the recipient of the NAFA Fleet Management Association’s highest honor, the Distinguished Service Award for leadership, innovation, education and advocacy of professional fleet management, in 1999. Ms. Christensen is a Certified Automotive Fleet Manager.
Tony Yankovich, Senior Manager
Tony Yankovich is a senior manager with Mercury Associates and has more than 25 years’ experience as a management analyst and consultant in the fleet management and public works trades. Mr. Yankovich specializes in serving state and local governments, universities, and private companies in the provision of fleet operation reviews, facilities space needs assessments, and development of facilities master plans. Prior to joining Mercury, he was a senior manager in the Fleet and Facilities Division of Eclipse, a division of Bucher, Willis & Ratliff Corporation, and a senior consultant with Maximus, Inc.
Before beginning his consulting career, Mr. Yankovich worked for the Unified Government of Wyandotte County and Kansas City, KS where he held several management positions in the Public Works, Operations Services, and County Clerk departments. He earned his Bachelor’s Degree in Personnel Administration and Sociology, University of Kansas.
Scott Conlon, Senior Manager
Scott Conlon is a senior manager with Mercury Associates where he is responsible for managing federal clients and contracts. He has 15 years of fleet management experience while working at diverse organizations, including local government, transit, and state university fleets. Prior to joining Mercury, Mr. Conlon held various positions at Montgomery County, MD, including the Equipment Management Section Chief, Transit Maintenance Section Chief, Shop Superintendent, and Equipment Maintenance Crew Chief. He was also a parts coordinator and mechanic at the University of Maryland at College Park Transit System.
Mr. Conlon is a U.S. Marine Corps veteran who served a tour of duty in Iraq. He is an ASE-certified Master Automobile, Medium/Heavy Truck, and Transit Vehicle Technician. Mr. Conlon holds a Certificate in Public Management from George Washington University, a BA in Government and Politics from the University of Maryland at College Park. He is a Certified Automotive Fleet Manager and a Certified Federal Fleet Manager.
MANAGEMENT & SENIOR ASSOCIATES
Diane Thomas, Business Manager
Diane Thomas serves as the Business Manager for Mercury Associates where she handles the day-to-day financial and administrative operations of the firm, manages human resources, and oversees federal contract administration. Prior to joining Mercury, Ms. Thomas was an administrative manager at Councilor, Buchanan, & Mitchell, PC. She holds a Bachelor of Arts in Interdisciplinary Studies with concentrations in Business, Accounting, and Economics from the University of North Carolina at Chapel Hill.
Len Bammer, Manager
Len Bammer is a manager with Mercury Associates bringing more than 30 years of experience as a public-sector fleet manager and fleet management consultant. His particular areas of expertise include maintenance operations planning and program evaluation, vehicle life cycle cost analysis, fleet replacement planning, and fleet maintenance outsourcing feasibility determination and contractor performance evaluation and oversight.
Prior to joining Mercury in 2003, Mr. Bammer was the General Superintendent of Maintenance for the Denver Regional Transportation District, where he managed a fleet maintenance organization with 580 employees and an annual operating budget of $46 million. During his 20-year professional fleet management career, Mr. Bammer also served as fleet manager for Jefferson County, CO, (northwest suburbs of Denver), Larimer County, the City of Colorado Springs and the Town of Vail, CO, including the Vail transit system. He was responsible for all vehicle replacements and disposal, multiple fleet maintenance shops and fuel facilities including specialized sites for compressed natural gas (heavy transit), fast fill, and propane. Mr. Bammer earned his BS in Business Administration from Regis University.
Ralph Filicko, Manager
Ralph Filicko is a manager with Mercury Associates where he specializes in the evaluation, development, implementation, and administration of fleet management information systems, data verification, analysis and validation, and supporting technologies. He has more than 18 years’ experience in computing and networked environments, fleet system’s implementation services and application support. Mr. Filicko is involved in the day-to-day support and management of Mercury’s two enterprise data centers, where he provides direct support, administration and management of hosted fleet applications. His understanding of best practices in the fleet industry allows him to provide guidance in configuring fleet systems to meet Mercury’s clients’ unique operational requirements.
Prior to joining Mercury, Mr. Filicko was a senior project manager and implementation specialist for CCG Systems, Inc., providers of the FASTER Fleet Management Information System, where he successfully managed and performed implementation and fleet system installations for more than 35 city, county, state, and federal fleet operations. As a 20 year Army career veteran, he managed service and support operations for military based trade schools and field operations. Mr. Filicko has an A.A.S., Accounting, Thomas Nelson College, Hampton, VA.
Steve Saltzgiver, Manager
Steve Saltzgiver is a manager with Mercury Associates where he works with the firm’s public, private, and non-profit establishments with a focus on process improvement, cost reduction initiatives, and optimizing complex maintenance operations. He has held various fleet leadership roles, including leading diverse fleets of over 50,000 assets and annual operating budgets exceeding $1 billion dollars. Mr. Saltzgiver is recognized as a change advocate who has supervised the implementation of several fleet and ERP data systems. As a vice president for two Fortune 500 companies and director for two sizable state fleet operations in Utah and Georgia, Mr. Saltzgiver has been recognized for achievements in data analysis, benchmarking for continuous improvement, organizational optimization, fleet cost reductions, sustainable fleet planning, and telematics technology deployment. He has taught workshops and best practice seminars on a wide array of topics throughout the U.S., Canada, and Europe.
Active in several professional fleet organizations, Mr. Saltzgiver served in various leadership positions, including for NAFA Fleet Management Association (currently serves on the Board of Directors), Rocky Mountain Fleet Management Association, and National Conference of State Fleet Administrators (NCSFA) where he served as executive director and president. He is widely quoted in industry publications and has collaborated on numerous articles. Mr. Saltzgiver is the recipient of the 2017 Legendary Lifetime Achievement Award by the Government Fleet Expo. Other recognition includes inductee into the 2017 Government Fleet Hall of Fame, the NCSFA Distinguished Service Award and 2015 Fleet Technology Sustainable Fleet of the Year award. He earned his Masters of Arts Organizational Management at University of Phoenix and is a Certified Automotive Fleet Specialist.
Barry Shpil, Manager
Barry Shpil is a manager with Mercury Associates. He has more than 30 years’ experience in the federal sector where he held several positions, including Transportation Specialist/Director with the U.S. Navy, Senior Fleet Manager, Fleet Policy Officer, and General Services Management Office Director with the U.S. Department of State.
At Mercury, he uses his expertise to support federal fleet projects. Mr. Shpil holds a bachelor’s degree from Virginia Tech University and an MBA from Golden Gate University. He is a Certified Federal Fleet Manager.
Willie Gookin, Senior Associate
William Gookin is a senior associate with Mercury Associates where he assists on federal agency projects. With over 40 years of experience in all aspects of supply chain management, his background includes managing major government logistical programs in the Department of Defense and National Aeronautics and Space Administration (NASA). Specific areas of expertise include program management, fleet management, transportation, training, packaging, distribution, logistics, real and personal property. He has proven to be particularly adept at initiating and managing large scale financially constrained and complex projects requiring superior skills in management, innovation, public speaking, and strategic planning.
Mr. Gookin received his MS, National Resource Strategy from Dwight D. Eisenhower School for National Security and Resource Strategy (formerly the Industrial College of the Armed Forces), Washington, DC. He also attended the Federal Executive Institute and is a Certified Federal Fleet Manager.
Gary Hatfield, Senior Associate
Gary Hatfield is a Senior Associate with Mercury Associates where he assists multiple federal agencies, state and local governments, and utilities to improve their fleet management practices. His particular areas of expertise include project management, strategic planning, alternative fuels, and fleet rightsizing. He has more than 40 years of combined experience as a fleet manager and as a fleet management consultant.
Before joining Mercury, Mr. Hatfield was a senior manager in the fleet consulting practice of Maximus, Inc. Previously he served as a fleet manager at Pacific Gas & Electric and Public Service Company of Colorado (now Xcel Energy) where he gained significant knowledge of alterative fuel vehicles. Mr. Hatfield earned his BS in Mechanical Engineering at Purdue University and has completed some post graduate studies in management. He is an automotive engineer and a Certified Federal Fleet Manager.
Adlore Chaudier, Senior Associate
Adlore Chaudier is a Senior Associate for Mercury Associates where he focuses on the firm’s federal fleet business, university, and local government clients. He has been a consultant and trainer specializing in fleet, travel, and relocation management for over 30 years. Dr. Chaudier has also provided conference and classroom training to thousands of corporate and fleet personnel.
Prior to joining Mercury, he worked for the Travel Management Policy Division of the U.S. General Services Administration’s Office of Governmentwide Policy (GS 14), overseeing re-engineering of the lodging and federal travel per diem programs. Previously, he was the Vice President of Government Services, for Runzheimer International, where he held numerous management positions over 22 years. Dr. Chaudier earned his Ph.D. at the University of Wisconsin, Madison, WI and completed further post-graduate studies in business management, strategic planning, quality management, team development, and facilitation. He is a Certified Federal Fleet Manager.
Kathe Rushford Carter, Senior Associate
Kathe Rushford Carter is a senior associate with Mercury Associates. Her areas of expertise include financial and performance analysis; business planning; project and contract management; strategic execution; and organizational development. Prior to joining Mercury, Ms. Rushford Carter had a 30-year career with the State of Michigan where she held executive management positions that included responsibility for statewide programs in fleet, facilities, mail, logistics, print, real estate, strategy, IT, finance, leader development, and organizational change, and a wide variety of contractual services. Ms. Carter successfully led major policy and program changes that required legislative, customer, business, and union support. Applying business and organizational skills to fleet management, she optimized the use of employees, external service providers, contracts, and inventory to provide high quality fleet service at the best value.
Ms. Rushford Carter earned her Master of Arts, Economics at Michigan State University, East Lansing, MI. She is the recipient of the NAFA Fleet Management Association’s Distinguished Service Award for leadership, innovation, education and advocacy of professional fleet management.
Bannu Hurtig, PE, Senior Consultant
Bannu Hurtig is a Senior Consultant with Mercury Associates, who provides expertise in key aspects of fleet management and fleet-related information technology and in outsourced fleet management services to both public and private-sector organizations. Her accomplishments include strategy and business plan development, management practices review, process mapping and optimization, outsourcing to fleet management companies, fleet technology including telematics selection and implementation, investigative audits, and process and invoice audits. Bannu recently completed a one-year assignment as the Director of Fleet Asset Management for the City of Toronto Fleet Services Division where she was responsible for vehicle acquisition, maintenance and repair and special projects such as Green Fleet, telematics, and outsourcing maintenance and repair for light-duty vehicles for a 5,000-unit fleet.
Prior to beginning her consulting career with Mercury, Bannu spent 28 years with BCE, Inc., the preeminent information and communications technology company in Canada. Along with management positions in wireless technology, marketing, and network technology, she served as Managing Director in Bell’s Vehicle Fleet Solutions (VFS) organization which managed a nationwide fleet of 13,000 vehicles for upwards of 15 individual subsidiaries of BCE. During her tenure, VFS operated 56 fleet maintenance shops. Bannu holds a Bachelor’s Degree in Electrical Engineering from the University of Waterloo, a Master’s Degree in Biomedical Engineering from the University of Toronto, and is a licensed Professional Engineer.
Fabian Cardona, Senior Consultant
Fabian Cardona recently joined Mercury as a Senior Consultant. He has almost 25 years of experience in fleet maintenance and repair, including 21 years in the US Air Force from which he retired as a master sergeant in 2014. He started his military career as a maintenance technician and ended it as a maintenance superintendent and advisor on USAF fleet maintenance matters to general officers in CONUS and OCONUS (e.g., Afghanistan) assignments. He has overseen fleet maintenance programs with as many as 160 military and civilian maintenance technicians. Prior to joining Mercury, Fabian held positions as a Service Manager for Penske Truck Leasing and as a management information system implementation specialist for a defense contractor, where he participated in the worldwide deployment of a new Department of Defense fleet management system for the Air Force. He holds a Master’s Degree in Management and Leadership from Liberty University.
Scott Rood, CAFM, Senior Consultant
Scott Rood recently joined Mercury Associates as a Senior Consultant. Mr. Rood spent 22 years in the US Air Force (including 3 years as a fleet maintenance supervisor at Elmendorf AFB), starting as a mechanic and retiring as the fleet maintenance manager for Holman AFB where he managed a work force of civilian and military personnel, including 90 maintenance technicians, and a $35 million annual operating budget. He subsequently held fleet management positions with the State of Washington State Motor Pool overseeing the maintenance of approximately 1,500 vehicles statewide; with Clark County, WA Utilities; and with Clark County, WA Public Works. His areas of expertise include all facets of fleet maintenance and repair and equipment acquisition and disposal. Scott has served as the President of the Public Fleet Manager’s Association, and as Chairman of the Fleet Committee and member of the Board of Directors of the Washington State Chapter of the American Public Works Association. Mr. Rood holds several ASE maintenance technician certifications and an MBA from Saint Martin’s University (Lacey, WA). He also is a Certified Automotive Fleet Manager.
Gary Nalven, Manager
Gary Nalven is a Manager with Mercury Associates. Mr. Nalven has 12 years of experience in fleet management, including more than a decade as a maintenance technician and supervisor in local government, transit, and state university fleet operations. At Mercury, he works extensively on projects involving analysis of quantitative data, including the determination of vehicle lifecycle costs, the determination of optimal vehicle replacement cycles, the development of fleet replacement plans and modernization strategies, and the development of activity-based cost and charge-back rate models for fleet management organizations.
Before joining Mercury, Mr. Nalven worked as a heavy-duty fleet technician and supervisor for Montgomery County, MD. His experience includes the development and implementation of maintenance processes and preventive maintenance, quality assurance, and training programs. He is an ASE-certified Master Transit Vehicle and Medium/Heavy Truck Technician. He holds a Bachelor’s Degree in English with minors in physics and mathematics from the University of Maryland at College Park.