Mercury is the fleet management industry’s leading provider of consulting and business solutions

Mercury is unique among consulting firms serving the fleet industry. We combine specialized fleet management expertise and resources, unparalleled industry experience, independence and objectivity, and a proven track record of performance that is unmatched by fleet leasing companies, the small (often sole proprietorship) consulting firms that tend to work in this industry, and the large, general management consulting and business process outsourcing (BPO) firms.

independent fleet consultants

“Since the founding of Mercury in 2002, our mission has remained unchanged – Mercury’s consultants strive to improve the quality of fleet management practices; the quality of goods and services utilized in the management and operation of fleets; and the quality of information and professional development resources available to the fleet industry.”
Paul Lauria, Founder, Mercury Associates

independent fleet consultants

Specialization in Fleet Management

Mercury specializes in fleet consulting, research, and training. Unlike generalist management consulting and BPO firms that may take on a client engagement whose scope includes fleet management issues, we do one thing and one thing only – we serve the fleet industry.

In contrast to the large general management and business process consulting firms, Mercury’s only focus is on the fleet industry. We do not just tinker with fleet – we are dedicated to serve the fleet industry with a full-time staff, including information technology resources and multiple data centers. That’s why Mercury is the largest dedicated fleet management consulting firm in North America.

Mercury’s professionals do not “reinvent the wheel” every time they conduct a new client engagement. We have a number of standardized methodologies and analytical tools that enable us to conduct many standard consulting tasks with a high degree of efficiency, consistency, and accuracy. We have established benchmarks for more than 60 performance measures that are used throughout the fleet industry. As specialists in the “science of fleet management,” we continue to develop innovative methods for performance tracking.

independent fleet consultants

Breadth and Depth of Technical Experience

Our consultants tackle challenges and opportunities that require a degree of technical sophistication and analytical rigor that simply cannot be found in most other fleet consulting firms. We focus on results and we welcome the opportunity to implement our recommendations.

  • Mercury employs skilled fleet managers and provides them with a myriad of resources and tools to serve our clients. Our consultants have managed fleets at dozens of different types of organizations. This enables us to offer clients sensible advice and resolutions that work in real world situations – not just on paper.
  • Mercury consultants maintain many influential fleet industry certifications and participate in ongoing training and educational forums. Certifications are from recognized institutions such as NAFA Fleet Management Association, National Property Management Association, National Institute for Automotive Service Excellence, and Microsoft Corporation.
  • Mercury’s consulting team is widely recognized as industry leaders who have substantially contributed to the professional fleet management industry.
independent fleet consultants

Unmatched Experience Serving All Sizes and Types of Clients

Our consultants have worked with highly diverse vehicle and equipment fleets of all sizes including governments, military, transit agencies, corporations, utilities, waste management firms, law enforcement and emergency services, schools, and universities.

For almost two decades, Mercury has served more than 600 clients, with vehicle and equipment fleets ranging in size from fewer than 50 to more than 250,000 vehicles and pieces of equipment. These organizations placed their trust in Mercury to provide tangible solutions for fleet management challenges.
independent fleet consultants

Proven Value and Results

Mercury delivers understandable, defensible findings and practical recommendations on managing the size, composition, and operation of your fleet. Our goal is to bring savings and productivity gains that far exceed the cost of our work.

We have a lengthy track record of providing services whose value far exceeds their costs. In every project, we strive to develop and secure management’s commitment to implementing real-world solutions that produce the greatest return on our client’s investment in us.

Our company’s experience and “bandwidth” compared to that of any other fleet management consulting firm enables us to help our clients implement the recommendations we make. We take pride in our ability to assist our clients in following through on our recommendations precisely because many of the recommendations in consulting reports are never acted upon because they are impractical (no matter how sound in theory) and/or because the client does not have the time or expertise to act on them. This is a risk for any fleet management organization that devotes most of its time to meeting the day-to-day needs of fleet users.
independent fleet consultants

Independence and Objectivity

Mercury is an independent consulting firm. We do not have commercial ties to any other business entity and we are not a value-added reseller or channel partner to any supplier of products or services in the fleet industry.

Unlike fleet management companies, Mercury does not earn its revenue based on the amount of money that our clients spend. As a result, we are unbiased as to our client’s vendor and vehicle selection, the products they consume, or the services expended. On every project, we strive to help our clients reduce fleet costs and improve fleet performance.
independent fleet consultants

Influence with Decision Makers

Change can be difficult, and compelling decision makers to undertake business process changes can be a challenge. Mercury’s professionals understand that technical expertise in fleet management is not always sufficient to persuade organizations to implement needed improvements to their business practices. Effecting needed change also requires that officials not only understand the information, analytical methods, findings, and conclusions on which the recommended fleet management improvements are based, but actually take ownership of the proposed changes.

Our consultants have decades of experience advising senior decision-makers and elected officials how effective fleet management and operating practices contribute to overall organizational success. Credibility, independence, objectivity, and strong communication skills are our keys to securing the cooperation and confidence of an array of stakeholders within an organization. As independent consultants, our recommendations have no bias or angle. We don’t tell decision-makers what they want to hear, we tell them what they need to know.

independent fleet consultants

International Experience

Mercury has provided consulting and/or training services throughout the world. Our growing network of international affiliates combines our North American experience with local bases of operations and the knowledge of business cultures and practices that is essential to serving our clients in other countries well.

Mercury has established relationships with some of the most respected corporations and organizations in the world. Collaboration with local partners in many countries and regions combines the breadth and depth of Mercury’s North American experience with the physical presence, local industry knowledge, and client relationships that are essential to providing services to organizations in a particular country effectively and affordably.

In addition, Mercury’s President, Paul Lauria has conducted dozens of fleet management workshops and seminars around the world, including in Asia, Australia, the Caribbean, Europe, the Middle East, and South America.

independent fleet consultants

Cooperative Purchasing Programs

Mercury participates in several cooperatives purchasing programs to help streamline the purchasing process for our government clients.