Why Choose Mercury For Fleet Consulting Services?

Mercury is unique in the fleet consulting services we provide. We are completely independent and provide unbiased, objective measurement and results.

We combine specialized fleet management expertise and resources, unparalleled industry experience, independence and objectivity, and a proven track record of performance that is unmatched by fleet leasing companies, both large and small.

independent fleet consultants

Specialization in Fleet Management Consulting

Mercury is the leading dedicated provider of fleet consulting services. Our focus in every project is to develop implementable, real-world solutions that produce the greatest return on our client’s investment.

Our consulting team is composed of fleet management industry experts experienced across all aspects of fleet management consulting, research, tracking, and training. Unlike generalist management consulting and BPO firms that may take on a client engagement whose scope includes fleet management issues, we do one thing and one thing only – we serve the fleet industry.

Fleet Consulting Services We Provide

  • Best practices
  • Charge-back rates
  • Fleet technology
  • Fleet safety consultants
  • Fleet data analysis
  • Fleet telematics
  • Fleet management IT
  • Independent fleet consultants
  • Cloud based fleet management
  • Fuel studies
  • Optimal replacement
  • Outsourcing
  • Policy & procedures
  • Fleet management RFP
  • Replacement plans
  • Utilization / VAM

Independence and Objectivity Differentiates Us from Other Fleet Consulting Companies

Mercury is an independent consulting firm. We do not have commercial ties to any other business entity, and we are not a value-added reseller or channel partner to any supplier of products or services in the fleet industry.

Our consultants tackle challenges and opportunities that require a degree of technical sophistication and analytical rigor that simply cannot be found in most other fleet consulting firms. We focus on results and we welcome the opportunity to implement our recommendations.

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Best Practices for Fleet Management

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Best practices performance reviews are one of the most popular types of projects that we conduct. In this high-level,  comprehensive review, we evaluate current fleet practices using process mapping and gap analysis techniques aimed at first defining, and then identifying, strengths and weaknesses in specific functional areas. We determine how well these processes are defined and executed by assessing their soundness, consistency with industry best practices, and quantitative results in terms of costs, performance, and satisfaction levels.

Mercury assists fleet organizations that operate general, revolving, or sinking funds, and cost clearing accounts to develop budgets and charge-back rates for improved performance and competitiveness. Mercury is a strong believer that cost transparency and ownership is imperative for effective cost control. Our thinking is that you cannot effectively manage costs that you cannot see or understand, and for which there is a lack of accountability.

Our Best Practices For Fleet Management Services

  • Examples of fleet functional areas
  • Business planning and reporting
  • Customer relationship management
  • Financial management
  • Fleet service facility infrastructure management
  • Fuel, bulk
  • Fuel, commercial cards
  • Funding
  • License, registration, and titles
  • Motor pool management
  • Record keeping, data management and management reporting
  • Regulatory compliance
  • Safety
  • Staffing, fleet department and service technician personnel
  • Supplier performance management
  • Vehicle assignment
  • Vehicle crash repair and claims management
  • Vehicle maintenance and repair
  • Vehicle remarketing
  • Vehicle selection, acquisition, and replacement
  • Vehicle utilization management
  • Charge-back rates
  • Cost of services analysis / charge-back rates

Fleet Information Technology

Mercury is unique among fleet management consulting services in that its professional staff combines knowledge of day-to-day fleet management and maintenance business processes, fleet leasing company service delivery practices, and the implementation and use of fleet management information systems and associated IT solutions, such as online policy and procedure manuals, repair manuals, motor pool reservation systems, and Web-based management reports. This combination of experience and skills enables us to perform a wide array of IT projects for both fleet operators and software developers.

SYSTEMS

Functionality, Implementation, and Utilization Assessments

Implementation and Integration of Systems

SOFTWARE

Functional specification for commercial off-the-shelf software

COMPUTER INFRASTRUCTURE

Application and database servers

Network and workstations

Design, installation, upgrading, and/or ongoing maintenance

FUNCTIONAL FIT-GAP ANALYSIS

Suitability assessments of commercial off-the-shelf software for sale to fleet operators

FLEET MARKET RESEARCH

Studies for software developers

US fleet market demographics

Marketing and sales strategies

Fleet Information Studies | Fleet Consulting Services

Fuel assessment and feasibility studies are in high demand because fuel is usually second to vehicle / equipment capital cost. Many fleet organizations have a high interest in the suitability of alternative fuels and how to address or implement sustainability initiatives. Mercury conducts assessments of fuel management programs, including current and potential, as well as internal fuel practices, contracts, commercial fueling practices, use of alternative fuels, and capital improvement needs.

  • Examples of fuel study areas
  • Alternative fuels feasibility
  • Automated fuel management system administration
  • Bulk fuel inventory management
  • Bulk fuel site management
  • Capital improvement requirements
  • Contractor / vendor payment
  • Customer billing
  • Customer satisfaction level assessment
  • Fuel site location evaluation
  • Fuel site sizing, design, and construction
  • Fuel contract execution and administration
  • Fuel facility operation and upkeep
  • Fuel facility security and regulatory compliance
  • Fuel card issuance and control
  • Fuel card expenditure authorization

Optimal Fleet Vehicle Replacement | Fleet Consulting Services

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Optimal Replacement Cycle Analysis, or ORCA, is Mercury’s proprietary software tool developed to conduct vehicle lifecycle cost analyses with user specific data. The tool allows us to tailor the base information to specific needs, use actual or predictive costs, and adjust variable costs in a way that directly reflects the operations at hand.

We fine-tune your input data in order to return results based on empirical data that determines when replacement would be the most beneficial to the fleet operation. ORCA also determines incremental costs of retaining vehicles for periods longer than the ideal replacement year – so it is able to adapt to real-world circumstances.

Fleet Management Policy And Procedure Development

Fleet policies and procedures provide a guide for meeting organizational objectives and document the steps that employees, drivers, repair technicians, and management, are to follow when entrusted with the care of a vehicle or piece of equipment. Mercury assists fleet organizations with the development of standard operating policies, procedures, manuals, driver guidebooks, and much more. We have developed dozens of different products for a wide variety of diverse fleet operations throughout many different fleet segments.

  • Examples of fleet policies and procedures content
  • Driver eligibility
  • Driver citations
  • Driver motor vehicle record assessment
  • Fuel and car washes
  • Personal use
  • Reimbursement for use of personal vehicle
  • Short-term rentals
  • Use of vehicle
  • Vehicle condition, maintenance, and repair
  • Vehicle crash
  • Vehicle selection and ordering
  • Vehicle delivery and acceptance
  • Vehicle replacement